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Losing libary, object favorites and help links after upgrade...
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Posted 29.11.2004 19:32
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Active: 29.11.2004
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I just upgraded from 325 to 330 and I am still losing library, object favorites and help file links. I have been clearing the check box for removing license file and settings but I still lose the settings (the license remains). I've had this problem in a few of the previous upgrades and have since saved my registry settings for this program but I hoped this would be resolved by now. Also, I tried the Add / Remove programs and it does not provide the opportunity to retain license and settings. This seemed a bit rude since your installer offers this.

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Posted 29.11.2004 21:49


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Active: 13.04.2009
Posts: 78

You are right, it is pain - there really is no upgrade mechanism in place yet. Sorry about that.

As you might have noticed, some (but not all) settings are retained if you do not choose Remove in Add/Remove Programs, but choose Change and then Remove and disable the "Remove all user settings..." option.
Many settings are kept in the Workspace, so open the previous Workspace after first running the new build and you will see even more settings stick.
I do that when switching to the next build (and we do that a lot :-) and it helps somewhat.

This is certainly something we are fixing and will have in the next version release.

Cyril Baratoff
XLnow - the makers of OnScript

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Posted 29.11.2004 22:32
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Thanks, that seems easier.

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Posted 03.02.2005 22:48


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Throughout version 1.0 (that is up to and including build 330) there was no user-friendly way to update.

In late December we started modifiying the installation to support both inter and intra version updates with full migration of user settings for the upcoming version 1.1.

Cyril Baratoff
XLnow - the makers of OnScript

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